Xplore Infosystems will refund online software purchases in accordance with the following:

• No free demonstration of the software was available at the time of your purchase (products which offer free demonstration versions are not refundable).
• If our software fails to work properly for you and we cannot solve your technical challenges during the 30 days following your purchase, we will refund 100% of your purchase price if you decide to discontinue using it.
• If, for any other reason, you decide to abandon the use of our software within 30 days of purchase, we will refund your purchase price less a 10% merchant handling fee. This fee fairly offsets the merchant costs related to your credit card charges and credit transactions.
• No Refunds will be provided to orders older than 30 Days.
• You can provide us with identifiable information from your order (including, but not limited to: order number and last 4 digits of credit card number used for purchase).
• Refunds are made only to the credit card which was used for the purchase.
• You destroy all copies of the software upon refund (note that some software reports it's usage to the software publisher).

Due to the nature of software and online sales, this policy is strictly enforced.